Privacy Policy

Last Updated: 04 July 2026

This Privacy Policy explains how ORIZONTEX TECHNOLOGIES PRIVATE LIMITED collects, uses, stores, shares, and protects your personal information when you visit or make a purchase through our website https://orizontex.in/.

By accessing, browsing, or using our Website, you agree to the terms of this Privacy Policy.

1. Business Information

Business Name: ORIZONTEX TECHNOLOGIES PRIVATE LIMITED

Registered Address:
69/3736, Sastha Temple Road,
Kaloor, Kochi, Ernakulam,
Kerala – 682017, India

Phone: +91 7020576243
Email: info@orizontex.in
Website: https://orizontex.in/

2. Information We Collect

We may collect different types of information to process orders, provide support, and improve our services.

Personal Information

We may collect the following personal details:

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address
  • Order details
  • Customer support communication details

Payment Information

  • Payments are processed through secure third-party payment gateways.
  • We do not store credit card details, debit card details, CVV, UPI PIN, internet banking passwords, or other sensitive payment credentials.
  • Payment-related information is handled securely by the respective payment gateway provider.

Technical Information

When you use our Website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and analytics information

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To deliver products to your shipping address.
  • To send order confirmations, invoices, and shipping updates.
  • To provide customer support and respond to queries.
  • To improve our Website, products, and services.
  • To prevent fraud, misuse, and unauthorized transactions.
  • To comply with legal, tax, accounting, and regulatory requirements.
  • To maintain internal business and transaction records.

4. Sharing of Information

We do not sell, rent, trade, or misuse your personal information.

We may share your information only when necessary with:

  • Payment gateway providers
  • Courier and logistics partners
  • Technology and hosting service providers
  • Analytics and marketing service providers
  • Legal, government, or regulatory authorities, where required by applicable law

Your information is shared only to the extent required for order processing, business operations, service improvement, or legal compliance.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to improve user experience.

Cookies may be used for:

  • Improving Website functionality
  • Remembering customer preferences
  • Analyzing Website traffic
  • Enhancing browsing experience
  • Improving product and service performance

You may disable cookies through your browser settings. However, some Website features may not work properly if cookies are disabled.

6. Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information.

Our security measures are designed to help protect data against:

  • Unauthorized access
  • Misuse
  • Disclosure
  • Alteration
  • Loss
  • Destruction

However, no method of electronic transmission or online storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain your personal information only for as long as necessary for legitimate business and legal purposes.

Your information may be retained to:

  • Process and fulfill orders
  • Provide customer support
  • Maintain purchase records
  • Comply with tax, accounting, and legal obligations
  • Resolve disputes or complaints
  • Prevent fraud and misuse

8. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Update your personal details
  • Request deletion of your personal information, where legally permissible
  • Raise a privacy-related concern or complaint

To exercise your rights, you may contact us at:

Email: info@orizontex.in
Phone: +91 7020576243

9. Third-Party Websites and Services

Our Website may contain links to third-party websites, tools, payment gateways, or services.

ORIZONTEX TECHNOLOGIES PRIVATE LIMITED is not responsible for:

  • Privacy practices of third-party websites
  • Content available on third-party websites
  • Security practices of third-party platforms
  • Any information shared directly by users with third-party services

We recommend reviewing the privacy policy of third-party websites before sharing any personal information.

10. Children’s Privacy

Our Website is not intended for use by individuals below the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that personal information of a child has been collected, we may take appropriate steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time.

Any changes will become effective immediately once published on the Website. Continued use of the Website after such changes means you accept the updated Privacy Policy.

12. Contact Information

For privacy-related questions, concerns, requests, or complaints, you may contact us using the details below:

ORIZONTEX TECHNOLOGIES PRIVATE LIMITED

Registered Address:
69/3736, Sastha Temple Road,
Kaloor, Kochi, Ernakulam,
Kerala – 682017, India

Phone: +91 7020576243
Email: info@orizontex.in
Website: https://orizontex.in/